WEBSPARK
Engineered for Modern Business
Because WebSpark provides custom software, website design, and development services tailored to specific client requirements, refunds are processed according to project milestone completion and work performed.
Initial deposits cover project planning, design prototyping, wireframing, architecture setup, and developer allocation. If a client requests cancellation before design or development work has commenced, a full refund of the deposit (minus bank transaction charges) will be issued.
Once project work has commenced and design mockups or code milestones have been approved by the client, payments associated with completed milestones are non-refundable. If a project is cancelled mid-stage, any unused portion of prepaid funds for unstarted milestones will be refunded after calculating completed work hours.
Once final project files, database credentials, source code, and live domain deployments have been delivered and accepted by the client, the project is considered complete and final payments are non-refundable.
Approved refund requests are processed within 7 to 10 business days using the original method of payment (bank transfer, credit/debit card, or electronic transfer).
To request a project cancellation or refund, please submit a written notice to our team:
Business Address: No 69/3 Hill Street, Dehiwala, Sri Lanka
Email: info@webspark.co.uk
Phone: 074 364 7593 / +44 20 7946 0958
Hi there! 👋 Welcome to WebSpark.
Have a question about your new website, e-commerce store, or custom app? Chat directly with our engineering team!
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